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American Mattress

Rating:
15 complaints

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American Mattress is a family business. It was started over 18 years ago. It is one of the global leading specialty furniture retailers. The company operates over 70 stores across the United States. American Mattress holds an ample stock of such goods as - mattresses, head boards, sheets, pillows, frames, futons, day beds and a broad choice of accessories. The company provides a special offer for its clients – with the purchase of any mattress set goes a free bed frame.

And the delivery is also free of charge. Also American Matress can take the customers' old beds away if the latter is of no use any longer. Please try to contact American Mattress Customer Service directly prior to posting any complaints on this site.

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American Mattress Complaints & Reviews

American Mattress Reviews

Anonymous
American Mattress - Cancelled lay away money missing

Paid cash on my mattress then had to cancelled. I was told by manager at the4831 north milwaukee store in the Veterans Square Shopping Mall that I couldn't get cash back...

#280131
Dec 08, 2011
44

Anonymous
American Mattress sold me a piece of crap serta mattress and want make it right.

American mattress in moible , ala sold us a very wany mattress that is like sleeping on box springs. After they took me for over $1200.00 would not make good on the warrany. Go som...

#246082
Jun 29, 2011
161

Smarternow
American Mattress - Buyers Beware!

Buyers Beware!If you choose your mattress, negotiate your best price, and are happy with it at home, you will probably avoid the sting of. the “Comfort exchange”. ...

#242420
Jun 10, 2011
205

Vikp9
American Mattress - DO NOT PURCHASE ANYTHING FROM THIS COMPANY

I had purchased a mattress that has a dip in the center.. They will not take the mattress back.The Lombard, IL location was very shady The salesman is very cocky and does not help ...

#241749
Jun 07, 2011
308

Anonymous
American Mattress - Lied cheated and stole from my family

DO NOT PURCHASE ANYTHING FROM THIS COMPANY. LIARS, CHEATS AND DECEPTIVE PRACTICES. YOU WILL BE SO SORRY. I AM ON MY THIRD MATTRESS AND SHARON FROM THE OSWEGO STORE CAN TELL YOU ANY...

#228666
Mar 24, 2011
344

Anonymous
I will be sure 2 let everyone I know not 2 buy anything from American Mattress

I put some things on lawaway its only been only 17 days ant they r saying I can't get my 100 dollars off lawaway cuz they have a 14 day policy I asked can I speak wit cooporate...

#207934
Nov 19, 2010
330

Amdavadi...
American Mattress - Own Return Policy

Yesterday I ordered two twin beds, end table and two form mattresses from AMERICAN MATTRESS. Sales person told us its same price for mattress foundation or bunky board and we picke...

#205007
Oct 30, 2010
509

Anonymous
American Mattress - Lied cheated and stole from my family

Dear potential cust. of American Mattress. Stay away. They will not deliver a good mattress. I have had 4 in 19 months and all have sunk. They have a different excuse for every mod...

#204021
Oct 24, 2010
279

JOANIE
American Mattress - Poor products

If I have the chance to let everyone know how bad this company is I will. I have been in sales for 30years and I would never give my customers the run around like American Mattress...

#197043
Sep 04, 2010
301

Mrwitman
American Mattress knows everything and called me an ***

I stopped into an American mattress store in Woodridge near 75th and Lemont in Illinois around 8:50pm tonight 7/29/2010. I was looking for a memory foam mattress for my daughter. I...

#191713
Jul 29, 2010
592

Lawssusa...
American Mattress - I would join you in that complaint.

I had purchased a mattress that has a dip in the center. They now want me to pay Serta to come and lookat this. They will not take the mattress back, and I don't think paying the f...

#168743
Jan 23, 2010
569

Sjianette
American Mattress - Addendum to Deceptive Sales Practices and Consequences

I had written a complaint in May about my experience with purchasing a mattress through American Mattress. This is just a follow up. We did exchange the mattress that had the sinkh...

#132500
Aug 23, 2008
986

Lin_krae...
American Mattress Delivered A Floor Model when I paid for a new mattress

I purchased a queen size mattress set from American Mattress in 2006. After only 2 years we were experiencing same sagging. I went back to the store and requested a copy of the rec...

#118776
Apr 23, 2008
1146

Sjianette
American Mattress - Deceptive sales practices

My husband and I purchased a list priced $2699 mattress from American Mattress on March 8, 2008. We obviously paid a discounted price because no one ever pays the ridiculous sticke...

#117801
Apr 11, 2008
4128

Mah102005
American Mattress - Poor Customer Service

On a saturday afternoon my husband and I purchased a queen set which I believed was overpriced, but wanted to believe that I was getting a quality product. After waiting 3 hours pa...

#114534
Mar 04, 2008
1296
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Related Information

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