Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money

I ordered a bed for my son two weeks before he was going to move in. The bed was not even in the warehouse on the day he moved in.

But the store manager didn't even know that. He had no idea where it was on the day my son moved in. It took another week of calling every day and complaining to finally get the bed THREE weeks after it was ordered. Their customer service is a recording telling you to leave a message These people have no idea what they are doing.

Promises, promises, and poor results. Hopefully the bed is not a piece of ***.

Review about: American Mattress Home Delivery Service.

Reason of review: Problem with delivery.

Preferred solution: Price reduction.

I didn't like: Extremely poor coordination between the warehouse and the store.

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